Simulations · Level 2

Multi-channel scenarios

Here the scam does not come from just one direction. SMS, phone, email, messaging apps and BLIK support the same false story. You learn to connect the signals into a whole, rather than evaluating each channel separately.

4 simulations 10-12 minutes Intermediate level
Older couple checking their phone and notes at a table

Level 2 is closest to real attacks, because today's scammers rarely operate through a single message. They build credibility by repeating the same story across several channels. That is exactly why this level is so important for the financial safety of older adults.

BLIKand messaging apps in realistic setups
3-4channels in a single scam story
1 rulealways verify via a different channel than the one the contact came from

Scenarios in this level

Simulation 1

Payment code request from a friend

First you get a message on a messaging app, then a short call or follow-up. The sender sounds familiar, but all they want is the code. Your friend's account has been hijacked, and their photo and chat history make everything look authentic.

  • You recognise a hijacked account and unnatural haste
  • You practise separately confirming the situation with your friend
  • You remember the rule: never share a payment code under pressure
  • You learn to call instead of replying in the same conversation
Simulation 2

Bank number spoofing

An SMS warns of a threat, and shortly after a number that looks exactly like the bank's helpline calls. Everything seems consistent, because the scammer combined two channels at once so one would confirm the other.

  • You learn that phone numbers can also be faked
  • You practise refusing to approve a "safe transfer"
  • You verify the contact by calling back on the official number
  • You understand why an SMS and a call matching each other is not proof
Simulation 3

Fake investment

You see an ad, fill in a form, get a call from an "adviser" and then an email with a client dashboard. Each element reinforces trust, and the fake dashboard shows growing profit you'll never actually see.

  • You recognise promises of quick and guaranteed returns
  • You practise checking the company and domain before paying
  • You learn why you must never install remote access software
  • You find out where to check warnings against fake investment platforms
Simulation 4

Courier, auction and a surcharge link

An SMS, email and phone call arrive about a parcel or an online sale. Every message adds to the same false story, which makes it harder to question than a single message would be.

  • You practise comparing web addresses and spotting tiny domain differences
  • You see how a scammer uses a small amount to capture card details
  • You reinforce the rule of typing the address manually or using the app
  • You learn to recognise the same pattern on marketplace platforms

What Level 2 changes

  • You learn to see the whole scam, not just a single message.
  • You notice that consistency across channels does not mean truth.
  • You build the reflex of verifying outside the channel the request came from.

When to move to Level 3

You can pause even when the story is consistent and logical.
You do not trust a phone number alone or the fact that someone knows details.
You can check an institution from an independent source.
You already know that BLIK, a link and a phone call can all be part of one attack.

Related content

Ready for Level 3?

The next set adds cloned voices, deepfakes and more advanced emotional manipulation. This is the level that shows how AI is changing scams.

Back to the course Go to Level 3